We take privacy seriously, the usual website should have their policy in many words and this one is no different. What I would like to start with though is a short statement.
All data is held on secure servers and is used firstly to help process any orders on the site. I may reach out to you to let you know about a new product or a new blog post, or just wish you a merry Christmas - you can subscribe or unsubscribe at any time and you won't ever be contacted again. If you sign up you may also choose to receive notifications on new posts, newsletters, or on your order status. Again - you can opt out any time after signing up.
Finally, I will never either sell or give any of your information to any 3rd party at any time or for any reason. The only exception for this would be in the event of a police investigation.
So now into the full policy:
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password for Kallisti Coffee; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password for Kallisti Coffee, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
To provide a great experience for your visitors and customers.
To identify your registered members (users who registered to your site).
To monitor and analyze the performance, operation and effectiveness of Wix's platform.
To ensure our platform is secure and safe to use.
The cookies can be removed from your computer by using your browser settings.
If you don’t want us to process your data anymore, please contact me directly at Tom@Kallisticoffee.com
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact me at Tom@KallistiCoffee.com
Thanks for reading, if anything is unclear or you have any questions or concerns about privacy, or anything at all - feel free to contact me at Tom@KallistiCoffee.com.